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Active Engagements
Category
Active Engagements
Built By
HATHORITY | Partner
Solution Type
Agents

AI Voice & Chat Form Filling Agent

An intelligent form-filling assistant that collects user information through voice or chat interactions and automatically generates a completed form with all captured responses.

AI Voice & Chat Form Filling Agent

About this project

The Voice & Chat Form Assistant streamlines data collection by guiding users through a series of questions and capturing their responses in a conversational manner. Users can choose between Voice Mode and Chat Mode based on their preference.

In Voice Mode, the assistant verbally asks questions and listens to user responses. If no response is received, the assistant intelligently rephrases the question and asks again. Users can also request clarification using phrases such as "repeat," "repeat again," "I didn't get it," or "excuse me," prompting the assistant to restate the question. After the interaction is completed, the system automatically generates a structured form containing all collected questions and answers.

In Chat Mode, users answer the same set of questions through a text-based conversation. The responses are captured and organized into a completed form, providing a simple and efficient alternative to voice interaction.

The solution enhances user experience, reduces manual form-filling effort, and provides an intuitive conversational interface for information collection.

Features

  • Dual interaction modes : Voice Mode and Chat Mode.
  • Conversational question-and-answer workflow.
  • Automatic speech recognition for capturing user responses.
  • Intelligent question rephrasing when no response is received.
  • Support for repeat and clarification requests.
  • Automatic progression through questions when responses are unavailable.
  • Structured form generation from collected responses.
  • User-friendly and accessible data collection experience.
  • Reduced manual data entry effort.
  • Suitable for onboarding, surveys, registrations, and information gathering workflows.